Privacy Policy

Last Updated: October 04, 2025

Guangzhou Orbit International Trade Co., LTD (“OrbitSRC,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.orbitsrc.com (the “Service”). It also informs you of your rights and how applicable laws protect you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Account – A unique profile created for you to access parts of our Service.
Company – Refers to Guangzhou Orbit International Trade Co., LTD., Guangzhou, China.
Cookies – Small files placed on your device that store browsing activity and preferences.
Device – Any device that can access our Service, such as a computer, tablet, or mobile phone.
Personal Data – Information that can identify an individual or business contact.
Service – Refers to our website and related services.
Service Provider – Third-party entities or individuals who help us operate the Service (e.g., logistics, IT, payment processing).
Usage Data – Information automatically collected, such as IP addresses, browser details, and time spent on our site.
You – The individual or business representative accessing or using our Service.

2. Information We Collect

We may collect the following information when you interact with our Service:

Personal Data:
- Name, company name, and position.
- Contact details such as email address, phone number, and business address.
- Trade and transaction-related documents (e.g., invoices, customs details, shipping documents).
Usage Data:
- IP address, browser type, pages visited, date/time of access, and session duration.
- Mobile device type, operating system, and identifiers when accessing via phone/tablet.
Cookies and Tracking Data:
- Session cookies for secure access.
- Persistent cookies to remember language preferences and login details.
- Analytics cookies to measure website usage and improve performance.

3. How We Use Your Information

We may use your Personal Data for the following purposes:

To provide and improve our sourcing, import, and export services.
To process and fulfill inquiries, quotations, and trade orders.
To manage your Account and client relationship.
To communicate with you regarding updates, confirmations, or important notices.
To send you information about similar services, offers, or events (unless you opt out).
To comply with international trade regulations, customs, and tax requirements.
To protect against fraud, unauthorized transactions, and misuse of our Service.
To analyze website trends and improve performance.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

Service Providers (shipping agents, payment processors, IT providers).
Business partners directly involved in fulfilling your order.
Affiliates or subsidiaries, with the same commitment to this Privacy Policy.
Authorities if required by law, regulation, or court order.
In business transfers, such as a merger or acquisition, with notice to you.

5. Data Retention

We retain personal and trade-related data as follows:

Transaction and order records – typically stored for 5 years to comply with customs, tax, and international trade laws.
General contact information – stored as long as necessary to provide services or until you request deletion.
Usage Data – retained for shorter periods unless required for security or service improvement.

6. International Data Transfers

As we operate between China, the Middle East, and other regions, your information may be securely transferred and stored across different jurisdictions. We ensure that such transfers are handled in accordance with applicable data protection laws and use appropriate safeguards to protect your data.

7. Security of Your Data

We apply commercially reasonable administrative, technical, and physical measures to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. Your Rights

You may have the right to:

Request access to the data we hold about you.
Request corrections or updates.
Request deletion of your personal information.
Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our Service is intended for businesses and trade professionals. We do not knowingly collect information from children under 13 years of age. If we become aware of such collection, we will delete the data immediately.

10. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content, practices, or policies. Please review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect business, legal, or regulatory changes. Updates will be posted on this page with the revised date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Guangzhou Orbit International Trade Co., LTD
📧 Email: orbit.trade.co@gmail.com
📍 Address: Guangzhou, China